Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of heerjeegaurjyaan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Y***a –
Delivery to moscow two months) the quality is excellent, not what thread does not stick out.
L***A –
The store quickly sent the goods, everyone is happy, put a gift bracelet and face mask
I***v –
Beautiful cap, does not smell anything.
P***y –
Item came all perfectly + mask and red thread gift theme
C***a –
Thank you! Cap class!
R***r –
All ok
N***l –
great!
P***a –
I love the caps i arrive before the date indicated.
V***s –
Viskas puikiai. Iki durų atvažiavo per 2 savaites personnel. Išsiuntė greitai personnel. Prekės kokybė labai gera personnel. Dar ir dovanų gavau personnel.
I***v –
The parcel went 2 months through lithuania. Well, free shipping. Cap chic. For 213 rubles in general thing. Thin, which is very good. The store put a mask and a rope with a heart as a gift. Cool. I advise you. I recommend. The product is very high quality
A***v –
Quality for such a price really liked, just like how they sit on the head.
Customer –
very good packet
H***k –
Order after arrival up weeks thanks.
M***a –
Excellent cap, qualitatively well made. Packed in an air bag, plus the shape supports a plastic insert, so the cap came intact. The cap itself is brighter colors, not as gloomy as in the photo from the store. In general, the goods are excellent, i advise. Such a cap is not even ashamed to give, it’s cool. In moscow the parcel was a month. The seller put in the parcel a black mask on the face and a gift, nice)
A***a –
Hat very pretty and consistent description Recommend
S***y –
Good
I***k –
Cap just superrrr!!!! Colors match the picture. Today i will order in other colors! Thank you!
M***V –
Gift!
Customer –
Thank you for coming in less than my expectation
A***o –
For a month came a cap, good quality
R***a –
Cool!
G***n –
Very good quality caps. fast delivery Super!
V***i –
Normal cap. In yaroslavl came for 25 days
E***v –
A little not my style, but it looks like a norm! Quality is good, packing on conscience in the air bag! Shipping 4 weeks! In general, pts pleased with the cap
J***s –
Hello arrived early like very good
T***i –
very nice
M***m –
Feel free to go. Diywent for two types. For the price is just super.
M***d –
Excellent just as i imagined thank you
A***n –
Thanks all received.The quality is super.and thanks for the gift.I advise everyone to order from this store.
P***v –
The parcel came in 20 days to vinnitsa. A little wrinkled during transportation. My wife steamed the iron. All as in the description. Quality standards.
V***r –
I ordered a cap 30. 03, sent 3.04, parcel came 30.05 Cap according to the description, the product was packed quality, as a gift put a mask and a red thread with a red heart
M***i –
Great
N***a –
Very cool cap! Came quickly, not wrinkled. Very good shape. No smell. I recommend!
R***v –
Delivered very quickly, the quality of the goods is excellent! Happy with the purchase at 100%! Thanks to store for the quality and fast shipping with tracking.
Customer –
Order received within 2 weeks! I’m impressed. Packaging was perfect and the cap seems to be of excellent quality.
P***m –
Perfect!
O***u –
The cargo process took a short time for the first time. Price is reasonable and good quality. I like it very much.
V***n –
It came very quickly, thanks to the store.
K***a –
Delivery is very fast!!! Ordered 27.04 and 8.05 already received
A***v –
Nice cap
A***v –
Quality and packing norms
A***l –
Excellent baseball cap, packing vase fire)))) in addition to the baseball cap the store put a rope on the wrist and a black medical mask. Cool. The seller has a large selection of hats. I will order more.
D***r –
fast shipment Great product compared to price ✔ Got some gifts too. thanx! recommed
M***o –
buena
Customer –
Great Product A++
A***y –
Cap credit. Took at a discount. The wife saw had to order a new one.
Y***i –
good
O***h –
Cap for its price is good, came out with a discount of 213 rubles. Packaging is excellent, even super! On the head sits comfortably. For a gift special thanks, my daughter gave). The only negative is subjective for me, this is the purple shade of the blue part of the cap, but again-213 p).
P***s –
I’m very satisfied
Customer –
All as in the description
G***a –
Lovely pet, as shown in the picture, but unfortunately too narrow for mijzef. Now my son of 8 happy with it made…