Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of heerjeegaurjyaan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***z –
First there was a small Problem with the tracking, have the Seller a Message posted, and everything has super folded. got my Package in 7 Days. Well packed, Good Quality and a great Speaker with excellent Sound.. Am very satisfied, and suggest any of a echo Dot has, this Speaker to buy, it is worth the money. Thank You am very satisfied
S***l –
Excellent product supreme quality. I love this D6 I have done complete review of this product on my YouTube channel on the name tech tube 360 channel. Just find GGMM D6 Amazon echo dot 2 enclosure detailed review
K***l –
This is an excellent product! The sound quality is so much better than the standard echo dot. The echo dot fits perfectly into the speaker. I highly recommend this product. There’s finally bass in the sound! even Alexa’s voice sounds better. It’s well worth the money.
Customer –
very good store
J***i –
Rapid delivery (2 days). A great speaker. I am very satisfied. Recommend salesman.
K***h –
A real great appreciation of small Echoes. The Speaker sounds really good. Top Seller, Goods was shipped via Amazon Germany and was thus after three Days since!!!! b easy super
C***e –
Item as described. Delivery very fast. Did not expect it so soon. Very pleased.
Customer –
Great product. Thanks.
H***e –
Very good quality.
M***e –
OK
I***o –
Without dot, nothing can be done with speaker. It doesn’t work by bluetooth.
Customer –
Really very well packed and arrived by mistake at the neighbor, I recovered today I don’t know how it works, I’ll tell you later
L***i –
Try
L***n –
Very good product,i buy all the Family.Thank’s
F***E –
ok
M***o –
It gives echo dot steroids, greatly improved sound. Portability as it has huge battery, I managed play on my backyard for a few hours. However in my opinion the sound is a bit worse then echo, so for that reason 4 stars.
T***d –
I have ordered and also paid the Product before about 2 Months. Unfortunately it went but lost what I go very regret. But I must say the the Customer Service of this Supplier tadelos works. the Money was me immediately refunded and the without difficulty. I have since been other experienced. I bedanke me for the good Customer service because could get other Seller a Slice cutting off.
A***a –
Everything is ok, it works, though, inattentively read that you need to buy more to the echo dot 2 column
M***t –
It arrived very quickly. < a week from Germany to holland. It looks amazing and the sound is pretty good (not excellent, it’s no Sonos). Definitely better than the original dot sound. Very happy about the battery life. Now I can take Alexa to the park for picnics!
S***a –
It’s a good speaker. Looks great, echo dot fits well. Sound is decent but not great. Reached me in 4 days.
D***s –
Great product! Very fast delivery
G***l –
It has a great sound really. I am so happy with it. But one thing, I got one bill with it only Rs. 1074. but I paid more. Why?
P***r –
Super store. Arrived very quickly. Unfortunately rush it if it activated is 1 star less. Super supporter I can product and seller recommend
C***i –
Satisfied with the product
A***v –
I use it as the luidspeaker but I hear always rare sound from the Speaker if there still is. And this speaker works single with Echo Dot 2…. I do own Echo Dot 3 and it at speaker not fit…