Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of heerjeegaurjyaan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
L***z –
In two days you’ll notice results, great!
V***v –
Good goods. Corresponds to the description. It was about 2 months without tracking. The bank is filled with powder only half. The powder is almost without taste and does not wash at all. With toothpaste is very active. I will use more., until i noticed the result!
S***r –
Very late arrived in 2.5 months
E***a –
Delivery of a month and a half, the result is not yet noticeable, and otherwise corresponds to the description. by the way, i recommend!!! the most popular cashback service, if you want to return from 7% to 30% from any purchase on ali-sign up on the link epngo. bz/cashback_index/4tpq0p (before the point remove the gap) all purchases need to be done through the transition from this site or through the plugin in the browser. link to epngo plugin. Bz/cashback_install_plugin/4tpq0p (remove the gap before the point). As soon as 20 cents accumulate-you can output on the phone, wallets, and, most importantly-on any bank card, dig quickly, i’m very happy, because. I buy a lot in online stores, especially on ali. For 2 months returned> 3 tr, more> 1500 in turn. try, you do not lose anything, but only get, more precisely-save.
A***v –
Ordered 11.11.18-received 18.01.19
S***a –
Really good
K***d –
Received after 67 days, well packed nothing to say except the delay.
C***s –
All good
W***o –
Nice
D***i –
Very excellent and gives amazing results from the first time
L***n –
The goods are intact, everything is very good thanks, when i test, i will add a review
Y***v –
Like
B***c –
I dont know how to use- it is like powder …. so put my teethbrush into? I will figure out. Thanks!
J***s –
Will test
D***y –
I recommend this product
S***z –
Used it once so far & seen a good difference so I’m looking forward to seeing what it’s like with more use
E***a –
Thank you, fast shipping
K***v –
Delivery time about two months
J***a –
Whitening But remain in the maidens powder.
R***a –
ok
A***i –
good
J***y –
good
S***O –
excellent
M***v –
Kaef
J***r –
Product well packed. Not yet wypróbowany. I will add another opinion after tygodbiu use
Customer –
Came for two weeks the store quickly sent the order
S***e –
Order 10/3/19 arrived on 23/4/19 took ard 1 month plus to arrive.. have yet to try the product… will update once tested
R***y –
Be careful when opening package. Have not tried yet. Seems to accurate to description.
K***n –
like
Customer –
The goods did not come. The store returned the money