We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cilia are cool, but i can not handle them yet. It does not work to dress
Rated 5 out of 5
S***e –
Arrived in a short time. Very well done and easy to wear. They seem just too heavy for me to wear for a whole day. It is not easy to detach them once used. They’re a very good item and it’s worth the price. Try them on! Thank you store
Rated 5 out of 5
J***. –
Not use but look nice
Rated 5 out of 5
F***a –
First impression Super próbowałam fit first time and wyszło even cool image
Rated 5 out of 5
B***a –
Parfait
Rated 5 out of 5
Customer –
Quality is good. Description accurate. Delivery is fast. Until i adapted to use them.
Rated 4 out of 5
O***d –
Very nice but difficult to wear
Rated 5 out of 5
K***n –
The product corresponds to the description. There are no complaints about quality. It is necessary to learn to glue them, the first time it did not work
Rated 4 out of 5
M***z –
A little long for me but its ok. ill figure it out
Rated 5 out of 5
M***o –
Came to odessa 15 days after the order. Pretty fast. Goods satisfied Beautiful, fluffy and cute cilia. By itself, the soft and fishing line bends well. Came in a box like powder. Silver base, which is metal. Cilia slightly to it magnetized and therefore, although not shaking, they will not move. But remove them from the box easily. It is very difficult to attach the first time, but then the process of putting on is going faster. It is best to attach on painted eyelashes. In order to remove the cilia, you need to rub the magnets a little. In the beginning you feel the severity of the eyelashes and can tear your eyes, but it’s normal. After 2-3 putting on, the eyes get used to and do not even notice eyelashes. the effect is natural, but slightly thicker Thank you very much to the store. Answered messages and helped resolve a couple of questions Recommend product Thank you very much, seller On the third photo without eyelashes. Left KS01-3, right 52nv-3
Rated 5 out of 5
J***a –
Thanks
Rated 5 out of 5
S***a –
I could not wear it ….
Rated 5 out of 5
Customer –
Super, rzesy in elegant pudelku, not yet wyprobowalam
Rated 5 out of 5
D***s –
Came pretty quickly, did not try yesche, whole
Rated 5 out of 5
S***o –
Quality is good. One magnet peeled off. Superglue helped.
Rated 5 out of 5
A***k –
Money back
Rated 5 out of 5
E***l –
Great eyelashes lead time about 1 month
Rated 5 out of 5
R***z –
Order placed on march 15 and arrived on may 6th arrived well in their case
Rated 5 out of 5
O***i –
Very long) i do not even know how to wear them) but funny! Let them lie)
Rated 5 out of 5
O***a –
Came quickly, well packed, but the problem in their use, need years of training)))
Rated 5 out of 5
Customer –
Beautiful lashes. Really strong magnet and that’s ehy hard to put on place. Needs lots of practise.
Rated 5 out of 5
J***y –
Well received. Very happy
Rated 5 out of 5
D***a –
I haven’t tried them, but it looks good.
Rated 5 out of 5
E***e –
great. takes some practice to put on, but worth every cent.
Rated 5 out of 5
A***e –
Nice
Rated 5 out of 5
P***y –
They’re ok, look nice, the only small drawback was delivery time – 50 days to Poland.
Rated 5 out of 5
N***a –
Not yet dressed but looks good
Rated 5 out of 5
C***e –
Really big false eyelashes …. Perfect for evenings but to wear them all the days, it’s a little too provided ….
Rated 4 out of 5
C***n –
They’re pretty, but very tricky to get the right fit. I wish the magnets were a bit closer to eachother
Rated 5 out of 5
L***a –
very beautiful,bet need a lot of training to looks good 🙂
K***k –
Cilia are cool, but i can not handle them yet. It does not work to dress
S***e –
Arrived in a short time. Very well done and easy to wear. They seem just too heavy for me to wear for a whole day. It is not easy to detach them once used. They’re a very good item and it’s worth the price. Try them on! Thank you store
J***. –
Not use but look nice
F***a –
First impression Super próbowałam fit first time and wyszło even cool image
B***a –
Parfait
Customer –
Quality is good. Description accurate. Delivery is fast. Until i adapted to use them.
O***d –
Very nice but difficult to wear
K***n –
The product corresponds to the description. There are no complaints about quality. It is necessary to learn to glue them, the first time it did not work
M***z –
A little long for me but its ok. ill figure it out
M***o –
Came to odessa 15 days after the order. Pretty fast. Goods satisfied Beautiful, fluffy and cute cilia. By itself, the soft and fishing line bends well. Came in a box like powder. Silver base, which is metal. Cilia slightly to it magnetized and therefore, although not shaking, they will not move. But remove them from the box easily. It is very difficult to attach the first time, but then the process of putting on is going faster. It is best to attach on painted eyelashes. In order to remove the cilia, you need to rub the magnets a little. In the beginning you feel the severity of the eyelashes and can tear your eyes, but it’s normal. After 2-3 putting on, the eyes get used to and do not even notice eyelashes. the effect is natural, but slightly thicker Thank you very much to the store. Answered messages and helped resolve a couple of questions Recommend product Thank you very much, seller On the third photo without eyelashes. Left KS01-3, right 52nv-3
J***a –
Thanks
S***a –
I could not wear it ….
Customer –
Super, rzesy in elegant pudelku, not yet wyprobowalam
D***s –
Came pretty quickly, did not try yesche, whole
S***o –
Quality is good. One magnet peeled off. Superglue helped.
A***k –
Money back
E***l –
Great eyelashes lead time about 1 month
R***z –
Order placed on march 15 and arrived on may 6th arrived well in their case
O***i –
Very long) i do not even know how to wear them) but funny! Let them lie)
O***a –
Came quickly, well packed, but the problem in their use, need years of training)))
Customer –
Beautiful lashes. Really strong magnet and that’s ehy hard to put on place. Needs lots of practise.
J***y –
Well received. Very happy
D***a –
I haven’t tried them, but it looks good.
E***e –
great. takes some practice to put on, but worth every cent.
A***e –
Nice
P***y –
They’re ok, look nice, the only small drawback was delivery time – 50 days to Poland.
N***a –
Not yet dressed but looks good
C***e –
Really big false eyelashes …. Perfect for evenings but to wear them all the days, it’s a little too provided ….
C***n –
They’re pretty, but very tricky to get the right fit. I wish the magnets were a bit closer to eachother
L***a –
very beautiful,bet need a lot of training to looks good 🙂
K***t –
They don’t look very good when you put them on