Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of heerjeegaurjyaan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***a –
Delivery sdek directly to the apartment, which is very convenient) packed well, the mask is very interesting, i recommend))
Customer –
Mask awesome! Already after the first application of the code became clean, matte, without any black dots and other things, there was a speck of sore, did not disappear, but just immediately disappeared!!! I’m delighted with her! I put a thin layer, it starts to foam instantly, so cool tickle the skin of the bubbles))) the smell is pleasant, consistency too. The main thing is to close the inner and outer covers, so as not to spoil it. I use 1-2 times a week, i’m enough, my skin is normal, i do not get fat quickly, without any acne and rashes, after winter only always dry. The only negative-well, sooo long delivery, but it is rather our belarusian post office, because after arrival in our country the parcel hung for a long time, not to our country. Definitely buy more than once and from this store, i will order in advance simply.))
Y***o –
Like everything is fine, it smells nice, took for 252 rubles
L***o –
Got everything right and very early. Smells wonderful
Customer –
The mask is excellent! Delivered by courier. Super
I***o –
Delivery to the rostov region exactly a month, the parcel almost did not serve, wrote to the store that i can not track, so nobody answered me (for this to the seller 3. everything is packed well, the parcel was brought home. i haven’t tried it yet.
T***a –
Packed well date gapisana, smell good
N***a –
Order went to belarus 2,5 weeks, it’s pretty fast! Smells nice, works well! One in one as sold in a korean cosmetics store!
A***a –
The mask is cool, but no effect was noticed, it may still be worth a try, the first time it is not clear) the parcel was tracked, the delivery is very long for almost three months, the store constantly extended the protection
S***a –
Very well packed for parcel. The mask from the first time cleans the skin well. Thank you very much. Excellent product.
G***r –
The goods went a month, packed perfectly, delivered in integrity, took in the mail. Not yet used
K***a –
Masochka has come trishechki more than the city. duzha garno is packed. the store is very active.
G***g –
Delivered at 16 days to altai. Packed just fine. Just a materia thick inflatable packaging, which you can still use somewhere else. I recommend the store. The wife will use, then i will add a review.
Customer –
I really liked the mask! Well cleans the skin:)
Customer –
Made an order 31.03 package came 04. 05.all the whole for this thanks to the store, the seller sociable, the parcel was late the seller asked not to open the dispute and himself extended the protection, wrote that it is very changing. in fact, they did not try to write off later, but the smell is very thin and pleasant.
N***a –
Exactly a month waited for the parcel. I did not communicate with the store. Everything came together. Thank you seller!
H***h –
The parcel came quickly, the store did not communicate. How i’ll try to write off)
O***a –
Everything is wonderful, thank you! Delivery by courier, excellent all!
A***a –
Good mask, nice tickle face, skin soft and pleasant, i recommend. it came well packed
A***o –
Delivery is fast. Packed very well (for a gift is suitable). Shelf life up to 2022!!! Seller recommend.
A***a –
In the case i did not try, and so everything is good, the smell is pleasant very.
V***o –
The mask is packed very well! Delivery to ukraine less than a month. But in comparison with south korean brands, of course, will fall off. But for this and the price is more pleasant. Almost 4 times cheaper.
Y***k –
The parcel arrived in ukraine a little more than a month. The box in the way was a little wrinkled, but the jar is whole and the mask did not shed. In the kit to the mask there is a blade, the lid fits snugly. The mask itself slightly resembles jelly in consistency, with a pleasant unobtrusive smell of green tea. Until i tried, after i add a tip.
I***a –
Shipping more than a month
A***k –
The item was sent very quickly. Delivery to kiev a little less than a month. Very well packed. The mask smells very cool. I haven’t actually tried it yet.
Customer –
It came to yekaterinburg for 2,5 weeks, the store extended the protection, unsubscribed; everything is well packed, hermetically, the jar is whole, the mask itself has not yet used
Customer –
Everything is fine
Customer –
The mask is generally not bad. Bubbling begins quickly on the face, after swiping, the face plucks strongly and when you put on it grew lotion and cream also hellish plucks. But it lasts 10-20 seconds. The mask was delivered quickly, sdek delivered cooper on time. The miracle in terms of cleansing did not happen, like all cleansing masks.
S***o –
Excellent mask, L effect Bubbles is very cute leaves skin feeling fresh and moist. Seller OK.
N***a –
Came quickly, i take the second, the effect is very like
Customer –
The second time i buy it, i recommend
E***n –
The mask came even before expected, the packaging is not damaged, the smell is pleasant, the packaging and the jar itself looks good
O***a –
Delivered in 1,5 months to ukraine, brought home. It’s okay, thank you!
A***a –
Delivery by courier. Everything is well packed. I recommend. You can take it for a gift. Comes with a spatula. Delivery is fast. Everything is wonderful
A***a –
I ordered 29.03 mask took 07.05. Packed well. The timing is normal. The feeling is not very pleasant when the mask foams, very tickling. Barely sat for 5 minutes.
S***k –
Cleans the face well but irritated my eyes a lot. Be careful not to put too close to the eyes.
A***v –
Everything came quickly! And sdek! 100gr in the bank look carefully!
U***b –
Love this mask the store have packed well, my order came in perfection condition.
D***o –
An unusual mask, on the face buzzes, and when you wash your face smooth
L***a –
Super mask
T***a –
Excellent mask, delivery 3 weeks ukrmail. Packed perfectly, the shelf life corresponds. Very satisfied with the order. I recommend.
E***h –
The track was not tracked, hung for three weeks, communicated with the store, answered, threw off a new track on which the parcel was already in the post office for two weeks .. As for the goods-the packaging is good, all whole. The mask foams well, it is not necessary to apply a very thick layer, there is a blade in the kit, but it is more convenient for me to do it with my fingers.) Really black dots become cleaner after the mask, i liked the effect, already used 3 times. It is washed off hard, i first remove the mask with dry napkins, and then wash, so much easier. And the mask still dries the skin a little, so it is necessary to moisturize after it. On the last photo i applied the blade and everything turned out very unevenly. But in general, very satisfied with the mask.
M***k –
Smells good, no allergic reaction, well protected as seen in the pictures, big amount of mask in the jar.
S***a –
The store sent the goods immediately. Delivered the courier directly to work! Cooperates with the delivery company-sdek. Packaging is beyond praise.
A***a –
Package sent by ems by shipment. Long hung in the sorting, tracked a little with delay. I came in intact, i have not tried how i will add a test review. With the store did not communicate-there was no need.
Customer –
I have not used it yet, but i came safely. As always, problems with cdek, and the store is cool, he extended the protection, many thanks, i will take more, but with other delivery)
S***v –
The mask is super. Packed in air bag. Went month
Y***a –
The mask came to the house. Everything is intact, nothing spilled. She smells nice. Tried on the hand, foams when in contact with air. The skin after it is soft.
E***a –
Great mask! All as described. Seller thanks!